Effective Date: 01 June, 2025
We understand plans can change. Here’s our cancellation policy:
- Customer Cancellations:
Orders cannot be cancelled once confirmed and processed
For urgent requests, contact us immediately at support@octobr.co.in — we’ll try to help, but cannot guarantee changes once shipped
- Octobr-Initiated Cancellations:
We may cancel orders due to stock unavailability, technical errors, or payment verification issues
If so, you’ll be notified and fully refunded within 7–10 business days
